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Complaint against the SPVM

What are the various ways to file a complaint against the SPVM or one of its employees?

There are several systems used to file a complaint against the SPVM or one of its police or civilian employees. Citizens can file a complaint with the SPVM, the Commissaire à la déontologie policière or the Commission des droits de la personne et des droits de la jeunesse du Québec.

The SPVM wants to provide services and a work environment that are professional and fair, in compliance with the principles stated in the Déclaration de service aux citoyens.

COMPLAINT AGAINST A POLICE OFFICER OR EMPLOYEE

COMPLAINT ADDRESSED TO THE SPVM AGAINST A POLICE OFFICER, EMPLOYEE OR SERVICE

Complaints submitted to the SPVM are first sent to the manager responsible for the employee concerned.

If necessary, the SPVM can conduct an internal investigation in certain cases under the By-law respecting the internal discipline of police officers of Ville de Montréal. The objective of this regulation is to determine police officer duties and standards of conduct to ensure the effectiveness, quality of service and respect of authority of officers.

Contact the SPVM if you want to file a complaint

 


POLICE ETHICS COMPLAINT

Commissaire à la déontologie policière

Québec's ethics system is an entity independent from the SPVM. Citizens can file a complaint with them. This system is governed by the Police Act and its aim is to ensure the protection of the public in their dealings with police officers.

It should be specified that when a citizen files a police ethics complaint, the SPVM provides follow-up of this complaint jointly with the Commissaire à la déontologie policière. The SPVM also ensures that the police officer did not commit any disciplinary infraction.

Based on the situation, an investigation under the Criminal Code may be conducted on the same file, even if there is an ethics or internal complaint underway.

COMMISSSAIRE À LA DÉONTOLOGIE POLICIÈRE

COMPLAINT WITH THE COMMISSION DES DROITS DE LA PERSONNE

Commission des droits de la personne et des droits de la jeunesse du Québec (CDPDJ)

The CDPDJ is independent from the government and fulfils its mission for the sole benefit of citizens and in the public interest. If you think you have been a victim of discrimination, racial profiling or social profiling, you can report the situation to the CDPDJ.

The Commission's mission is to promote and enforce the rights stated in:

It also ensures the application of:

CDPDJ


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