The Bureau du taxi et du remorquage has a team of 13 inspecteurs (4 women and 9 men) who travel the streets of the city in half a dozen vehicles.

They regularly visit over 400 taxi stands on public streets around the island of Montréal and ensure that the 10,468 drivers behind the wheels of the city's 4,445 taxis and 348 limousines respect the rules and regulations. There are 439 women driving taxis or limousines in Montréal.

In 2008, the BTR :

• received 545 complaints related to the taxi industry and 126 related to the towing sector;
• handled 70,517 transactions for the SAAQ.               

The BTR service counter is located at 4949, rue Molson and is open to the public from 8:30 AM to 4 PM.  

The Bureau du taxi was first established on November 30, 1987, at the initative of the Communauté urbaine de Montréal (CUM).

At that time, it renewed taxi and limousine permits, administered exams and issued licenses. It also enforced the Loi concernant les services de transport par taxi and the Règlement relatif au transport par taxi et limousine.

In 1995, the Bureau du taxi was mandated by the Société de l'assurance automobile du Québec (SAAQ) to provide driver's license and registration services for both the taxi industry and the general public in Montréal.

In 2003, the Bureau extended its jurisdiction to towing activities, becoming the Bureau du taxi et du remorquage (BTR).

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