
2010 Statistics
215 employees work at the Emergency Call Centre
96% of calls answered before 6 seconds
Average call response time : 2 seconds
Average call processing time : 122 seconds
1,405,309 emergency calls processed
87,416 non-emergeny calls processed


©2004-2013, All rights reserved. Service de police de la Ville de Montréal. | Legal notice
This site is optimized for a screen resolution of 1280 x 1024 pixels.